Field Care Supervisors


Role: Field Care Supervisors

Marielle 24/7 Healthcare Services is seeking an experienced field care supervisor for a unique role.
This is not a traditional field care role; The role will not be working with care staff but will be working with new clients undertaking assessments and supporting to winning new business.

Marielle 24/7 Healthcare Services is an established care agency in Southwest London, Surrey, and the Surrounding UK Healthcare Network that provides support, guidance, and assistance to our clients in their own homes, also we work on a partnership with Residential care Home for the elderly people, Residential Home Care for Disability people and Nursing Home. As a leading care agency. Our aim is to help many thousands of people get the best out of life, supporting independent living within the comfort of their own homes and community.
We are now looking to recruit a Care Coordinator to work within our offices in the Kingston area.

Specific Skills
Excellent communication skills. Excellent computer skills. Excellent administrative skills. Good planning and organisational skills. Sound understanding of good care principles. Skills in care planning. Ability to cope with pressure. Even-tempered and patient. Ability to cope with change. Ability to display empathy and warmth.
Responsible For
Key responsibilities of the Field Care Supervisors : What we’re looking for in our Field Care Supervisors: Minimum of 1-year experience within the care sector Supporting the Registered Manager A good team leader- logical 4 Assigning care workers to clients using Care Planner (software) Taking new service users’ referrals from social workers, private service users, etc. Assigning care workers to service users, adhering to Marielle 24/7 Healthcare Services policies and principles.
  1. To conduct service reviews to update the Needs Assessment, Care/Support Plan and Risk Assessment documentation as appropriate
  2. To undertake local Quality Audits in line with regulatory and contractual requirements.
  3. To monitor compliance ensuring all Service User and Employee files are maintained and updated as required
  4. To carry out field observations for all new Care Workers in line with our in-house training and development programme and take any appropriate action as necessary
  5. To communicate effectively with branch staff Manager, Care Coordinator and other internal teams as required.
  6. To implement quality control procedures and processes to ensure the Branch always achieves the required level of compliance.
  7. To ensure Health and Safety Legislation is always adhered to
  8. To undertake other duties as requested by your Line Manager or care Coordinator.
  9. To undertake on-call activities as directed by your Care Coordinator or Line Manager
  10. Ensure good quality care and support is being always offered
  11. Support care and support workers
  12. Liaise with multi-disciplinary teams
  13. Be experienced with updating care records
  14. Be punctual and reliable
  15. Able to be on call once per month
  16. Ensure care is carried out in accordance with the companies policies and procedures
    Job Nature
    Educational Requirements


    Experience Requirements
    2 years
    Job Location
    London, Surrey
    Other Benefits
    • In-house training
    • Continuous Personal Development
    • Pension
    • Career progression opportunities
    • Friendly team
    • Seasonal gifts
    Job Level
    Sr. Position

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